Dubai, United Arab Emirates, April 23, 2025 – PayPal, the global digital commerce platform, announced today the opening of a new regional center in Dubai, marking its first regional headquarters in the Middle East and Africa. PayPal’s presence in Dubai Internet City underscores the company’s commitment to its customers and partners in the region, and supports its vision to empower millions of consumers and businesses to access the global digital economy.
PayPal’s expansion in the region will provide global commerce capabilities, including seamless payments, high security, and broader access to international payment networks, to help both large and small businesses sell across borders.
Speaking today at the Dubai AI Festival 2025, Susan Kereere, President of Global Markets at PayPal, said: “PayPal is uniquely positioned to connect consumers and businesses with cross-border commerce, driving growth in local economies. Today, we serve over 430 million customers worldwide, and we look forward to reaching even more through our new regional center in the Middle East and Africa. Our goal is to enable businesses in this region to connect with our global consumer base and provide consumers here with the confidence to shop globally.”
Susan added: “With the rapid transformation brought by AI technologies in the way people shop and pay, PayPal is quickly developing next-generation shopping experiences, including smart wallets and agent-powered commerce. I can’t wait to take our customers and partners with us on this journey.”
This move follows a series of major deals and partnerships PayPal has signed with merchants and partners in the region over recent months.
Otto Williams, Senior Vice President and General Manager for PayPal in the Middle East and Africa, said: “Through strategic partnerships with banks, fintech companies, telecom providers, and other players in commerce, we can collectively expand access to the global digital economy. We are already proud to serve many of the region’s largest e-businesses in vital sectors such as aviation, tourism, digital goods, and retail. With our new regional center in Dubai, we are ready to achieve even more—especially for small and medium-sized enterprises, where we will provide the necessary tools to attract, convert, and retain customers on a global scale.”
